Travel

The Travel and Tourism industry comprises mostly of multiple business units widely spread across the globe. With the advent of the Internet and the latest tools and technologies, the industry is undergoing a massive change in the business environment which requires proactive adaptability in operations, customer relationship management and back office processes. Technology has allowed the industry to spread its reach in providing faster and better services to the customers and allow integration with various service providers.

Multiplex provides solutions in Travel & Tourism for online reservations and information for Hotels, Flight, Car Rentals, and Cruise, Tours and Sightseeing package etc. At Multiplex we develop custom solutions catering to B2B, B2E and B2C customers. Applications developed by use are used by travel agents and operators, travel agencies, tour operators, cruise operators, airlines, hotel chains etc. with flexible and value-added features to allow businesses to cater to their customers in an efficient and cost-effective way.

Our Advantages

• Integration with GDS and Hotel Channel Management systems
• Search Engine Marketing for better web presence and more traffic
• Complete Package Website featuring E-Ticketing and Trip Maker including Hotel, Car rental and Sightseeing package
• CRM application for travel agents, tour operators, airlines etc.
• Integration of hotel vendors to find the most suitable hotel at the best net price.
• Integration with global positioning based systems to provide real-time positioning and travel direction
• Integration with maps (E.g. Google Map, MS Map Points, AM Map, Live Search) which provides information about tourist spots.
• Travel Help Desk Solution and Back Office Support.
• Solutions on multiple platform like mobile, PDA Devices allowing customers to access information beyond websites.
• Event management and booking through e-Ticketing solutions.